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Appraisals By Michael: Using Technology to Improve Your Customer Experience

Here at Appraisals By Michael, we always strive to be on the forefront of appraisal technology. We use the best and newest technology at our disposal to bring you high quality, accurate appraisals.

These days, appraisals have become more demanding than ever before. We offer the highest quality appraisals, and cutting corners has never been an option for us. Therefore, we've simply optimized our routine processes to do more in less time. Our continuous efforts to be the best have convinced us that keeping up with new technology allows us to bring you more credible reports, quicker turnaround times and of course, the very best in customer service.

Interested in hiring a local appraiser that takes advantage of the latest technology? Contact Appraisals By Michael now!

Just Look at How Appraisals By Michael Makes Ordering Easier

Years ago, a great deal of orders arrived via fax and were confirmed with phone calls once we got back to the office. It might be hours before a client even knew if we could do the order. Things are quite a bit different now and when an order is placed on the site, we receive a text message on our phones. We can even log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.

At Appraisals By Michael we understand it's all about "cycle time". We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. Through features on this website, we can actually speed up the entire appraisal process.

Using Technology in the Field

The appraisal process is nothing if not a data intensive activity. We spend a great deal of time gathering both specific information about the subject property and general data about the local market and developing trends. Appraisals By Michael takes advantage of technology to close the gap once again.

Instead of using paper forms and pencils and then re-keying all the information back at the office, don't be surprised to see us with a tablet PC or collecting data using an app created for our phones that even lets us sketch a floorplan right on the spot. And instead of using an old tape measure, a larger percentage appraisers are adopting accurate laser measuring devices that also help measure hard to access areas.

Using this technology allows us to ensure that your report is on the money. This works to both our advantages by necessitating less time for call-backs and revisions. Our goal is to save you time and money.

Appraisal Report Delivery

The majority of our appraisals are delivered through e-mail as PDF documents. Most of our clients prefer e-mail because we're all accustomed to getting attachments like PDFs in our mail. It's a lot better than the old days before e-mail. But, we've even been able to improve on e-mail with report delivery with this website.

Everyone knows how frustrating it is to lose a file. Or have you ever had problems sending or receiving an e-mail because it was too big? We have the technology to overcome those problems, too.  Whenever we send an appraisal, the client is e-mailed a download link to retrieve the PDF. So, at that point, it doesn't matter if all the extra photos and maps in the report result in a large file that would normally be blocked by e-mail. And the download link is good for 90 days. So if you lose the file, you can log back in here and retrieve it again - saving you time, since we won't even need to run back to the computer.

Appraisals By Michael Enhances Its Appraisal records by Using Digital Workfiles

Appraisers are employed to document the condition of a property on the inspection date. Therefore, appraisers need to keep their reports for five years, allowing them to recall any appraisal at any time to either defend the valuation or to be used in other legal proceedings.

Here again, Appraisals By Michael leverages our embracing of technology to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we can pull up the entire file whenever it's needed and recall exactly what that report was about.

We just wanted to give you a little bit of insight into how we use our technology daily. Investing in the right tools, along with the appraisal know-how that you've grown to expect allows the appraiser to collect the appraisal data to finish the report faster and more accurately than previously possible.

 

Contact us today so that we can start on your home appraisal in Atlanta.

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